Terminplanung für Gastronomie, Fitnessstudios und Gewerbetreibende

May 2020

Wir bieten mit Acuityscheduling, gerade in Zeiten von Corona, die Möglichkeit, datenschutzrechlich sicher Termine digital zu vereinbaren und die Kontaktdaten der Kund*innen entsprechend der neuen Dokumentationspflicht zu erfassen. Einfach Gästedaten erfassen!

Anmeldeverfahren, die normalerweise über analoge Listen ablaufen, können so schnell und einfach online abgebildet werden. Dazu wird der komplette Buchungsprozess des Kunden digitalisiert. 

Für den Kunden ergeben sich dadurch zahlreiche Vorteile: Verfügbarkeiten können eingesehen werden und somit unnötige Wege oder Wartezeiten umgangen werden. 

Individueller Gästemanager, Kunden-, Besucher- und Mitgliedsmanager

Gästemanager Corona
Gästemanager Corona
Gästedatenspeichern Corona
Gästedatenspeichern Corona
Fitnessstudio Terminplanung Corona
Fitnessstudio Terminplanung Corona

Restaurant Beispiel

Fitnessstudio Beispiel

Für Sie, als Unternehmen, ergibt sich dadurch die Möglichkeit, die Terminbuchung auf den Kunden auszulagern, was Ihnen zum einen Zeit spart und zum anderen zur Kundenzufriedenheit beiträgt. Zusätzlich erfolgt die Dokumentationspflicht über die Kontaktdaten der Kunden komplett automatisch, wodurch im Fall einer Überprüfung schnell und unkompliziert Auskunft gegeben werden kann. Über die Suchmaske können Namen und Kontaktpersonen in wenigen Sekunden gefunden und abgerufen werden. Bezahlte Termine, Abos, Gutschriften – auch das kann über Acuityscheduling abgebildet werden, inklusive sicherer Onlinezahlung über Paypal. 

Entsprechend Ihrer individuellen Bedürfnisse können Sie Termine flexibel mit oder ohne Teilnehmerbegrenzung erstellen. Dabei können Sie unterschiedliche Räume und Dienstleistungen anbieten, sodass die Kunden unterschiedliche Kontingente und Leistungen parallel buchen können. Sie haben dabei die komplette Kontrolle über die Buchungen und können über das Backend alle für Sie relevanten Informationen schnell und unkompliziert abrufen.

Kundendaten in Zeiten von Corona speichern: Datenschutzkonform Gästedaten speichern

Nicht nur sicher sondern auch optional können im Anschluss daran auch weitere Prozesse durch eine moderne API-Schnittstelle vollautomatisiert werden. Wir beraten Sie gerne. 

Haben wir Ihr Interesse geweckt? Schicken Sie uns eine unverbindliche Anfrage. 

Cloud Integration, iPaaS, SaaS, BPA… Ough, hard to keep track of all these terms. They are currently used frequently (and increasingly) in the context of automation, and it is sometimes difficult to make a clear distinction and distinction. We have already written blog posts on the terms iPaaS, SaaS and BPA, but we’ll take them up again here to make the difference.

But let’s start with cloud integration, because that’s the central umbrella term in which we embed all the other technologies in this blog post.

Arrange a free cloud integration consultation now

What does Cloud Integration mean?

What does Cloud Integration mean?

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  • Is available in real time
  • Can be accessed from almost anywhere
  • Reduce potential sources of error by entering the same data multiple times
  • Require less installation and maintenance
  • Can optimize business processes

Arrange a free cloud integration consultation now

To illustrate these advantages, an example is suitable that we know well from our everyday work as an automation agency:

The central data to be used here is the data of a major customer. This can be the simplest information, such as the address. This address is required in numerous but completely different processes in the company: on the one hand, for correct invoicing in accounting. On the other hand, in the CRM system, where all the data of the large customer is also stored. But the address is also important in sales, for example, when employees go to the sales meeting on site.

Now the customer announces that the address of the company has changed after a move. This information will reach you by e-mail. There are now two options:

01. The e-mail is forwarded to all affected departments, accounting, sales, customer service, marketing… All persons open their corresponding program, CRM, accounting software, marketing tools (such as newsletter marketing) and change the data already stored there of the customer. This means that in multiple applications, different people do exactly the same thing: change one address.

02. But there is also an alternative: By connecting your applications, thus by integrizing them, the customer’s e-mail, or rather the information it contains about the address change, is automatically passed on to all affected applications: CRM, accounting, marketing, ERP. This does not require any clicks, because the cloud integration detects a trigger, i.e. address change, and thus automatically starts the process.

What sounds unimpressive in a single process becomes more effective when such a process occurs several times a day or weekly. Because there is a lot of data that is available in different applications and should always be correct. If these applications are cloud applications they are suitable for cloud integration.

But cloud integration doesn’t just happen. There are now a variety of applications that enable and implement this. Such tools usually allow us to link the relevant cloud applications on a central platform and define clear rules on when, how, where, how much data should be passed on and what happens to them.

IPaaS, SaaS, BPA, ABC – who can still see through it?

To realize cloud integration, there are various applications and technologies that are sometimes used interchangeably.

We have made a first distinction between iPaaS and BPA here.

We explain the term SaaS in more detail here.

Here the short version, again:

Cloud integration cannot be done without SaaS, iPaaS and BPA

Cloud integration is rather an umbrella term that includes numerous technologies, such as SaaS, iPaaS and BPA, and this is also absolutely necessary. Cloud integration is a concept that is made possible by appropriate technologies.

However, all terms share the commonality that they are cloud-based and thus offer enormous potential for growth and scaling. In addition, they are often cheaper to implement and maintain because changed requirements are easy to implement.

As an independent automation agency, we implement cloud integration according to your requirements. We use a variety of SaaS tools and iPaas (strictly speaking BPA) software. Together we find individual solutions that are flexible and scalable.

Arrange a free cloud integration consultation now

Automatisierungsberatung. Automate. Improve. Succeed.

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Automatisierungsberatung. Automate. Improve. Succeed.

Wir beraten dich unabhängig und bieten unsere Expertise an.